Our Privacy Policy

Quilla Health South, LLC (“we,” “us,” or “our”) operates in Winston-Salem, North Carolina, and is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or our services.

 

1. Information We Collect We may collect the following types of information:

• Personal Identification Information: Name, address, phone number, email, and other identifiable information.

• Health-Related Information: When necessary for Non-Emergency Medical Transportation (NEMT) services.

• Technical Data: IP address, browser type, operating system, referring URLs, and site usage data.

 

2. How We Use Your Information We use the collected information to:

• Provide, schedule, and manage NEMT and medical delivery services.

• Communicate with you about your appointments or inquiries.

• Improve our services and customer experience.

• Maintain records for compliance with legal and insurance requirements.

 

3. Sharing Your Information We may share your information with:

• Authorized personnel within Quilla Health South, LLC.

• Third-party service providers that support our operations (e.g., billing, IT, transportation software).

• Law enforcement or regulatory bodies, as required by law.

 

4. Data Security We implement appropriate physical, technical, and administrative safeguards to protect your data. Despite these efforts, no method of transmission or storage is 100% secure.

 

5. Your Rights Under applicable laws, you may have the right to:

• Access and update your personal information.

• Request the deletion of your data.

• Object to the processing of your data in certain circumstances.

 

6. Cookies and Tracking Technologies Our website may use cookies or similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

 

7. Third-Party Links Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third parties.

 

8. Children’s Privacy Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

 

 

9. Changes to This Policy We may update this policy periodically. Revisions will be posted with an updated effective date.

10. Contact Information If you have questions about this Privacy Policy, please contact: Paul Gailah, CEO
Peter Gailah, CFO
Quilla Health South, LLC

1372 Fort Place Court
Winston-Salem, NC 27127
Email: paul@quillahealthsouth.com | peter@quillahealthsouth.com