FAQ's
Years
of Experience in Medical Transport Services
Tops Questions
What is Non-Emergency Medical Transportation (NEMT)?
NEMT is transportation provided for individuals who are not in an emergency but need medical assistance or accessibility accommodations to travel safely to healthcare appointments and other destinations.
Who can use Quilla Health South's transportation services?
We serve seniors, individuals with disabilities, patients undergoing medical treatment, and anyone requiring safe, reliable transport to medical or health-related appointments.
Do you accommodate wheelchairs and mobility devices?
Yes, all our vehicles are fully equipped and accessible, designed specifically to accommodate wheelchairs and other mobility assistance devices safely.
What areas does Quilla Health South serve?
We provide NEMT services throughout all 100 counties of North Carolina and beyond, ensuring broad and convenient coverage for our clients.
How do I schedule a transport service?
Simply contact us by phone or via our online booking form on our website. Provide details about your transportation needs, and we will take care of the rest.
Are your drivers trained and certified?
Absolutely. All our drivers are extensively trained, fully certified, undergo rigorous background checks, and meet all federal and state safety requirements.
Can you provide long-distance medical transport?
Yes, we provide both local and long-distance transportation services. We ensure comfortable and reliable travel no matter the distance or destination.
How far in advance should I book my transportation?
We recommend scheduling at least 24 hours in advance. However, we do our best to accommodate same-day requests whenever possible.
Do you accept insurance or Medicaid for transportation services?
Yes, we work with various insurance plans and Medicaid. Please contact our office with your specific insurance details for verification and approval.
What safety measures does Quilla Health South have in place?
Your safety is our top priority. Our vehicles undergo regular maintenance and inspections, and our staff follows strict protocols to ensure every trip is secure, comfortable, and stress-free..
